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Web Bilgi Sistemlerinde Hizmet Kalitesi Değerlendirmesi: Hacettepe Üniversitesi Kütüphaneleri Örneği
(Sosyal Bilimler Enstitüsü, 2018)
Internet is becoming a part of our lives and the technological developments change the awareness of the users, which increases the importance of service sector. Today, it is important to discuss the subject of service ...