Due to the unique characteristics of health services, it is inevitable that service failure occur in the service delivery process. Service failures cause dissatisfaction and complaints of customers purchasing service from ...

The use of information and communication technologies has enormously pervaded and spread in the health sector as in other sectors. While the intense use of such technologies by hospital employees may increase their ...

This cross-sectional study aims to reveal the effect of altruistic behaviour perceptions of physicians and nurses on their burnout levels and whether their perceptions of altruistic behaviour and assessments of their burnout ...

Technological developments in the world are advancing rapidly and new technologies are emerging that make our life, work and daily life easier every day. Of course, health systems also take their share from these rapid ...

This study aims to reveal the relationships between change fatigue and perceived organizational culture, burnout, organizational commitment and turnover intention; to examine the effects of change fatigue on burnout, ...