With the adoption of the Act No. 6502 on the Protection of Consumers (“Act”), the scope of application of the contracts considered as consumer transactions has expanded considerably. In the Act, the terms of contract of ...

Installment sales contracts encourage consumption due to the features they have, and accordingly, they are widely used today. Due to the ease of payment provided by installment sales contracts, consumers can make a hasty ...

Between the 13th and 16th articles of the Consumer Protection Law No. 6502, the provisions of the defective service and therefore the responsibility of the provider are regulated. In Law No. 6502, defective service is ...

Our study includes the concept of consumer transaction and the resolution of disputes arising from consumer transactions through mediation, and the subject is discussed in detail in the light of the regulations in Turkish ...