Due to the unique characteristics of health services, it is inevitable that service failure occur in the service delivery process. Service failures cause dissatisfaction and complaints of customers purchasing service from ...

The use of information and communication technologies has enormously pervaded and spread in the health sector as in other sectors. While the intense use of such technologies by hospital employees may increase their ...

In this research, it was aimed to comparatively examine the evaluations of managers and physicians working in public and private hospitals regarding the implementation and adoption of Electronic Health Records (EHR). ...

This cross-sectional study aims to reveal the effect of altruistic behaviour perceptions of physicians and nurses on their burnout levels and whether their perceptions of altruistic behaviour and assessments of their burnout ...

Technological developments in the world are advancing rapidly and new technologies are emerging that make our life, work and daily life easier every day. Of course, health systems also take their share from these rapid ...

This study aims to reveal the relationships between change fatigue and perceived organizational culture, burnout, organizational commitment and turnover intention; to examine the effects of change fatigue on burnout, ...

Health is a concept as ancient as human history, but continues to be a subject of debate regarding how it can be effectively maintained. It’s well-known that health is influenced by numerous factors such as the environment, ...