Job sharing among healthcare professionals involved in the delivery of health care; It reveals that the work performed cannot be carried out by only one professional group and that health institutions consist of an ...

Due to the unique characteristics of health services, it is inevitable that service failure occur in the service delivery process. Service failures cause dissatisfaction and complaints of customers purchasing service from ...

Although work engagement has previously entered foreign literature as one of the precursor subjects of the positive psychology movement, it has yet to receive its rightful place in the Turkish literature of today. On the ...

Altruism is the behavior of helping another person without expecting any rewards. Altruistic leadership refers to a leadership style that focuses on the needs of their subordinates. It is stated that human oriented ...

It is important for healthcare organizations to update their strategies, continuously follow the trends in the sector, support their employees with continuous training and development opportunities and encourage innovation ...

The ability of health institutions to adapt to the ever-developing and changing environment and to respond to society's increasing expectation of quality service brings the concept of organizational learning to the fore. ...